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Youth Care Worker II

Core Competencies:

  • Total Quality Management: ensure highest quality of services which meet stakeholder needs/requirements; initiate continuous improvement; re-engineer-redesign work processes
  • Diversity/Cultural Competence: works effectively with people of different backgrounds and must be sensitive to the service population’s cultural and socioeconomic characteristics
  • Set Priorities: separate the critical few from the trivial many and create focus
  • Effectiveness under Pressure: face a crisis and handle it effectively
  • Resilience: face a major roadblock and persevere to overcome it
  • Listen Actively: including paraphrasing, empathize and summarize the views of others
  • Presentation Capabilities: orally present ideas to others clearly, concisely and in a way that gets the message across
  • Writing Skills: write clearly and succinctly; get messages across that have the desired effect; use appropriate style, grammar and tone.
  • Computer Skills: Has an intermediate to advanced level of knowledge and skills with Agency’s computer software (i.e. Outlook, AWARDS, Word, etc.)

Job Summary: As a Youth Care Worker you will provide for the physical and emotional needs of adolescent residents (ages 12-18) in a group home setting. Youth Care Workers will also be working with the Group Home Team to ensure the safety and appropriate supervision of residents. Responsibilities include acting as an advocate, educator, coach, and role model for the youth.

Essential Functions:

  • Work cooperatively with other staff in planning and supervision of recreational and leisure time activities within Group Home and community, assisting in planning and carrying out of therapeutic activities for assigned residents
  • Consult with Group Home Supervisor before making major decisions pertaining to a resident
  • Enforce and maintain consistency concerning policies, rules and licensing standards
  • Properly manage funds disbursed for client services
  • Make frequent decisions regarding residents’ activities and behaviors, know whereabouts of each resident at all times, coordinate coming and going of each individual in residence
  • Maintain directions for the use of all medications and alert manager to any need for medical attention
  • Teach and assist residents in life skills (i.e. maintenance of their rooms and assigned areas of Home, good personal hygiene practices, meal preparation and clean up)
  • Perform required data entry & recordkeeping for daily logs and resident files
  • Maintain proper privacy and security of residents and staff on duty by exercising control over admission of visitors and use of telephone
  • Process resident intakes and discharges, including required documentation for MRO
  • Participate in individual supervision with Supervisor
  • May act as a mentor/preceptor for YCW I and/or newly hired employees
  • Maintain CPR and First Aid certifications
  • Participate in ongoing training, staff meetings and meet all Agency and/or DCFS requirement
  • Actively participate in Continuous Quality Improvement initiatives and activities
  • Other duties as assigned to accomplish the mission of the Program and the Agency


  • Bachelor’s degree in Human Services/related field from an accredited school
  • Minimum age of 21
  • Minimum five years of experience  
  • Must have & maintain acceptable driving record
  • Comfortable working with children ages 12-18
  • Must possess excellent organizational and decision-making skills & be flexible and willing to work weekend and/or evening shifts
  • Must have demonstrated ability to work appropriately and effectively with the adolescent population
  • Basic computer skills and knowledge of Microsoft Word required

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